Previously, the Plan required that in order for your massage therapy claim to be paid, the services had to be for a valid, verifiable medical condition which was identified on your doctor’s referral. Effective January 1, 2024 the requirement for a doctor’s referral to identify a valid, verifiable medical condition will be temporarily suspended to evaluate its effectiveness. A doctor’s referral will still be required for massage therapy claims to be paid. The Trustees will monitor massage therapy claims and reevaluate this change at the Annual Board Meeting on May 28, 2024.
If you have any questions regarding what is required in order to have your claim paid, please contact PBAS: 1-877-982-4170 mapleleaf@pbas.ca
